DockChief

Hire a transportation team without standing one up. Automated filing eligibility on in-window claims.

DockChief is the fractional transportation team a lean 3PL hires. We run bidding and pricing, then operations: carrier selection, sorting, and carriers. Pre-purchase is live rates at checkout so brands convert. After the label: tracking, in-window claims eligibility, invoicing, and invoice reconciliation — expected vs actual on cost and on the KPIs that selected the carrier. It is not a consumer rate shopper.

Who created it: Devin Knight, a parcel operator. He founded Bongo International, acquired by FedEx in 2014 and relaunched as FedEx CrossBorder. He operated inside Stamps.com / ShipStation through the Thoma Bravo take-private ($6.6B disclosed), then Global Network Development at Flexport. He led Parcel at Stord and was VP of Transportation at ShipMonk.

How it works: upload shipment data. Pricing OS returns multi-tenant rates in 15 minutes. TMS Pro prints the label that matches the card. Nested Billing stamps the same numbers. Network carriers today: FedEx, USPS, GOFO, SpeedX, OnTrac.

Why it exists: reduce time, keep margin, keep customers. We build the carrier, support, and exception stack so you don't staff it.